How does Store Credit work after a return/refund?Updated 9 days ago
If you selected Store Credit as your refund method in the Return Center, here’s how it works:
💳 15% Bonus
When choosing store credit, you will receive an additional 15% bonus on your refunded amount.
Example:
If your refund amount is $100, you will receive $115 in store credit.
📩 How You Receive It
Once your return has been processed, you will receive an email containing your store credit.
It will be issued in a format similar to a digital gift card and will include a unique code.
Store credit has no expiration date.
🛒 How to Use Store Credit
At checkout:
Proceed to payment
Enter your store credit code in the discount code / gift card field
Apply the code to your order
The credit will automatically deduct from your order total.
Important Notes
• Store credit cannot be converted back to the original payment method once issued.
• Store credit issued through the Return Center is different from manual store credit issued by customer support.
• If you received store credit from customer support directly, please refer to our Account & Checkout section for usage details.