How much does shipping cost?Updated a month ago
Shipping Costs
🇨🇦Canada
Standard Shipping: $12.95 CAD
Free Standard Shipping:
Orders over $100 CAD qualify for free standard shipping
(before taxes and after discounts).
Remote-area surcharges or oversized/heavy items may incur additional fees.
Free Shipping Adjustment for Returns
If your original order qualified for free shipping and a return reduces your remaining order total below $100 CAD, the original shipping cost may be deducted from your refund.
🌍 International
Standard Shipping: $40 CAD
Reduced Rate Shipping (Orders over $250 CAD): $25 CAD
Shipping rates are calculated at checkout based on destination and order weight.
Remote-area surcharges or oversized/heavy items may incur additional fees.
Duties & Taxes (DDU)
All international orders are shipped on a DDU (Delivered Duties Unpaid) basis.
- This means import duties, taxes, and customs clearance fees are the responsibility of the recipient and are not included in your order total.
- These charges are determined by your local customs authority.
- If duties or taxes are refused and the shipment is returned to us, original shipping charges and any return fees may be deducted from your refund.
For full details regarding international address requirements and delivery conditions, please review:
👉 https://kyodan.ca/pages/shipping-policy (Address & Delivery Conditions section)
Delivery Responsibility
Once your order leaves our warehouse, delivery is handled by the carrier.
We are not responsible for delays caused by:
- Weather
- Carrier issues
- Incorrect shipping addresses
- Delivery access restrictions