When will my order ship?Updated 20 days ago

Orders are typically prepared and processed for shipment within 3 business days.

This means your order is being picked, packed, and prepared for dispatch from our warehouse.

Please allow up to 4 business days to receive your tracking information after placing your order.

Once shipped, orders are sent via ground transportation.

Standard delivery time after shipment is 2–10 business days.

Haven’t received a shipping confirmation?

If you have not received a shipping confirmation email after 3 business days, please:

• Check your inbox and junk/spam folder

• Search for emails from our support team

In most cases, this happens because:

• One of the items in your order is out of stock, and our team has emailed you to ask whether you prefer a replacement or a refund

• There is an issue with the shipping address, and we are waiting for confirmation before releasing the order

In these situations, the order is temporarily placed on hold at our warehouse until we receive your response.

If you do not see any communication from us, please contact our support team and we’ll be happy to assist.