Why isn’t my Promo/Discount Code working?Updated 13 days ago
Why isn’t my promo code working?
Some promo codes cannot be combined with other discounts or promotions.
If your code isn’t working, it may be due to one of the following reasons:
The items in your cart are already discounted
The promotion does not apply to sale items
Another automatic promotion is already applied at checkout
The code has expired
The minimum purchase requirement has not been met
Discount eligibility is determined automatically at checkout and cannot be adjusted manually.
Troubleshooting
If you’re having trouble entering your promo code, please try:
Clearing your browser cache
Refreshing the page
Using a different browser or device
If the issue persists, feel free to contact our support team with a screenshot of your cart and the promo code you’re trying to use.